Basic Skills Training Modules Include:
» Number
Skills®
» Proofamatics
» Professionalism
in the Office
» Achieving
Communication Effectiveness
»
WorkReady® Development
Series Online
Number Skills®
All organizations have employees who must
correctly transfer, record, or check numbers. Number Skills® trains
employees to increase accuracy and speed in performing number handling
functions. Number Skills® uses visual exercises (on
videotape) to improve skills in the areas of perceiving, hearing,
grouping, remember transferring, and proofing numbers. Independent
studies conducted after the course has been completed show that Number
Skills® delivers a 67% increase in accuracy and a 20% increase in
speed measured on the job.
Course Length: 10
hours. Usually divided into 2-hour modules taught in 5 consecutive
days.
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Proofamatics
The cost of errors made by office
personnel can be staggering. Even small typing mistakes reflect
poorly on an organization. Proofamatics is a training
course that will increase the clarity and accuracy of written
communication through improved proofreading and grammar skills.
This course teaches trainees which errors are most commonly made in
written communications and provides a system for finding them.
After successfully completing Proofamatics, trainees average a
29% increase in their proofreading skills from pretest to
posttest. In addition, the organization benefits from increased
productivity and reduced costs.
Course Length: 10
hours. Usually divided into 2˝-hour modules taught in 5
consecutive days.
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Professionalism in the Office
Office automation has changed the nature
of office work. Now, more than ever, employees need training in
the basics of the work world: professionalism, effective
communication skills, and methods of increasing personal productivity
and efficiency. Professionalism in the Office trains
support staff personnel to be more professional, thus more effective on
the job. The major topics addressed are identifying your role in
the organization, professional behavior, interpersonal communications,
time management, personal organization, motivation, and
self-development.
Course Length: 7
hours. Can be delivered in one day or in two half-days.
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Achieving Communication Effectiveness
Achieving Communication Effectiveness
(ACE) trains participants to function more productively through
improved communication skills. This interactive workshop examines
the skills, techniques, and behaviors associated with communication
effectiveness. ACE does not encourage a win/loss
resolution. Rather, it trains participants in effective
communication techniques that open the door to dialogue, negotiations,
and compromise. ACE enhances the professionalism of the
employee. A confident and self-assured person is a more productive
worker and an organizational asset.
Course Length: 10
hours. Usually delivered in 1˝-days
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WorkReady® Development Series Online
In today's business environment, first
impressions are critical to a company's success. Yet many
companies don't offer personal development training to their
employees. We have developed a proven, cost effective, and highly
praised skill development series that cultivates resourcefulness and
responsibility to your employees, whether they are novice or
experienced. Titles include: Achieving Communication
Effectiveness, Performance Excellence Planning, Professionalism in the
Office, Diversity Awareness, and Understanding Financial Data.
Course Length: 1˝
hours each
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