EDS

Call 800-344-4020 for sample of actual training program.

Customer-Oriented Selling

Customer-Oriented Selling (COS) teaches consultative process for developing understanding and agreement between the customer and your salespeople throughout the sales process. It's a logical, non-manipulative approach that works. COS develops proven selling skills while teaching your salespeople to be responsive consultants, individuals sincerely interested in helping to achieve the business objectives of their customers, with your products and services
Course Length: 2 days or 3 days

Coaching for Results

No amount of training will be successful without management support and feedback. That's why we offer Coaching for Results for your sales managers. Your managers will learn to evaluate effective sales behaviors. They will learn and practice a coaching philosophy and process that will enable them to reinforce and to improve your sales representatives' skills.
Course Length: Classroom 1 day

Telephone Prospecting and Qualifying

Telephone Prospecting and Qualifying (TPQ) teaches sales representatives why and how to prospect and qualify over the phone. This program explores why prospecting is important and helps each sales representative establish a profile of a qualified prospect. It teaches participants how to plan and conduct successful prospecting calls that will result in an agreement to further the sales process or to disqualify the prospect. Techniques for handling special obstacles that arise when using the phone, such as getting through a screener or dealing with answering machines, are also explored. Finally, the course fine tunes communication skills to enable sales representatives to project a positive image for your organization.
Course Length: Classromm 1 day

Coaching the Consultative Sales Process

This interactive online Skill Builder develops an understanding of sales coaching, including planning the coaching call, making the coaching call, and providing feedback after the call. The ability to effectively coach salespeople directly impacts your career as a sales coach/manager and the careers of your salespeople
Course Length: 1 hour each